RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions
What ticket delivery options are available to me?

What ticket delivery options are available to me?

There are a variety of ticket delivery options available to you::

Ticket on Departure

Allows you to collect tickets at any Fast Ticket Machine using any credit/debit card and the unique booking reference.

First Class Post

Only available for UK addresses. Tickets will be processed and dispatched by First Class post within 24 hours of booking. Tickets must be booked at least 5 working days prior to travel.

Next Day Special Delivery (£6.00)

Only available for UK addresses. If you book your tickets by 16.00hrs delivery is guaranteed by 13.00hrs the next working day. A signature will be required upon delivery.

Bookings made on a Friday will be delivered the following Monday. Bookings made on Saturday will be processed the following Monday for delivery on Tuesday.

Tickets

The most popular questions in this category are:

Tickets

What ticket delivery options are available to me?
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How do I find my booking reference?
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Can more than one person use the same Flexipass?
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