RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions
Can I have my tickets delivered to a different address?

Can I have my tickets delivered to a different address?

Yes. When you book you will be asked for your billing address (this is the address to which your card is registered and your statements are delivered). You must complete this field. You can then choose to have your tickets delivered to another address. Please complete the delivery address field making sure you include the correct postcode.

NB: You cannot change the delivery address once the booking has been confirmed.

General, Tickets

The most popular questions in this category are:

General

Can I purchase a ticket for the London Underground online?
Answer to: Can I purchase a ticket for the London Underground online? Answer 

Can more than one person use the same Flexipass?
Answer to: Can more than one person use the same Flexipass? Answer 

Are period return tickets available on every route?
Answer to: Are period return tickets available on every route? Answer 

Tickets

What ticket delivery options are available to me?
Answer to: What ticket delivery options are available to me? Answer 

How do I find my booking reference?
Answer to: How do I find my booking reference? Answer 

Can more than one person use the same Flexipass?
Answer to: Can more than one person use the same Flexipass? Answer 

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