RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions
Can I get a refund on a Flexipass if I don't use all of the journeys?

Can I get a refund on a Flexipass if I don't use all of the journeys?

No refunds are available on Flexipass tickets.

General, Tickets

The most popular questions in this category are:

General

Can I purchase a ticket for the London Underground online?
Answer to: Can I purchase a ticket for the London Underground online? Answer 

Can more than one person use the same Flexipass?
Answer to: Can more than one person use the same Flexipass? Answer 

Are period return tickets available on every route?
Answer to: Are period return tickets available on every route? Answer 

Tickets

What ticket delivery options are available to me?
Answer to: What ticket delivery options are available to me? Answer 

How do I find my booking reference?
Answer to: How do I find my booking reference? Answer 

Can more than one person use the same Flexipass?
Answer to: Can more than one person use the same Flexipass? Answer 

Welcome

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