RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions
Can I upgrade my ticket to First Class?

Can I upgrade my ticket to First Class?

If you hold a ticket for travel in Standard Class, you may upgrade to travel in First Class on payment of an additional fare. Whenever possible you should pay the additional fare before you board the train, or ask the guard onboard before taking a seat in First Class On some services a Weekend First ticket allows you to upgrade to First Class at weekends and Bank Holidays. Costs vary depending on the journey you are making.

General, Tickets

The most popular questions in this category are:

General

Can I purchase a ticket for the London Underground online?
Answer to: Can I purchase a ticket for the London Underground online? Answer 

Can more than one person use the same Flexipass?
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Are period return tickets available on every route?
Answer to: Are period return tickets available on every route? Answer 

Tickets

What ticket delivery options are available to me?
Answer to: What ticket delivery options are available to me? Answer 

How do I find my booking reference?
Answer to: How do I find my booking reference? Answer 

Can more than one person use the same Flexipass?
Answer to: Can more than one person use the same Flexipass? Answer 

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