RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions
Can I get help getting on and off the train?

Can I get help getting on and off the train?

We can provide assistance on and off the train, transfer between services, help with luggage, assistance to onward travel, and assistance in and around the station. We ask that this is booked at least 24 hours in advance by calling 0800 197 1329 or online via our disability and inclusion page.

General

The most popular questions in this category are:

General

Can I purchase a ticket for the London Underground online?
Answer to: Can I purchase a ticket for the London Underground online? Answer 

Can more than one person use the same Flexipass?
Answer to: Can more than one person use the same Flexipass? Answer 

Are period return tickets available on every route?
Answer to: Are period return tickets available on every route? Answer 

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