RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions

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Top 10 Frequently Asked Questions

How do I apply for a refund?
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What ticket delivery options are available to me?
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Can I purchase a ticket for the London Underground online?
Answer to: Can I purchase a ticket for the London Underground online? Answer 

Can more than one person use the same Flexipass?
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Can I have my tickets delivered to a different address?
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Are period return tickets available on every route?
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After what period of time can I claim a refund?
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How do I find my booking reference?
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Can I upgrade my ticket to First Class?
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At what times can I use the Peak and Off-Peak Day Travelcards?
Answer to: At what times can I use the Peak and Off-Peak Day Travelcards? Answer 

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