RMT union announces 24-hour strike from 17:00 04 June and 48-hour strike from 17:00 09 June. For the latest information please visit www.scotrail.co.uk/strike. You can also register for our free Journey Check alerts or download our free app, and check your journey closer to the date of travel.

FAQs


 

Frequently Asked Questions
How do I find my booking reference?

How do I find my booking reference?

A booking reference consists of 8 alpha-numerical characters. It is sent out in the confirmation email you receive when you have made a booking.

To access your reference, log into My Account then 'Check my order status'. This shows all the bookings you have made. The booking reference number is at the top of this page.

Tickets

The most popular questions in this category are:

Tickets

What ticket delivery options are available to me?
Answer to: What ticket delivery options are available to me? Answer 

Can I have my tickets delivered to a different address?
Answer to: Can I have my tickets delivered to a different address? Answer 

How do I find my booking reference?
Answer to: How do I find my booking reference? Answer 

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